Client Satisfaction Survey

Section 1: General Information

Please provide your contact details and the nature of your engagement with AssetsUnion.

Full Name *

Company / Institution *

Job Title

Industry / Sector

Business Email Address *

Phone / Mobile Number *

Length of Client Relationship

Services Sought / Rendered

Section 2: Overall Experience

How would you rate your overall experience with our valuation reports and professional team?

Overall Satisfaction Level *

Very Satisfied — Exceeded expectations in rigour, clarity, and timing. Satisfied — Met all contractual and professional requirements. Neutral — Satisfactory but with minor areas for improvement. Dissatisfied — Encountered delays or communication gaps. Very Dissatisfied — Fell below professional expectations.

Please explain the key reason for your overall rating:

How likely are you to recommend AssetsUnion to a colleague or corporate board?

Section 3: Valuer Expertise & Responsiveness

Evaluate the technical competence and communication of our accredited appraisers and analysts.

Responsiveness & Communication Speed

Technical Expertise & Market Knowledge

Which attributes best describe the AssetsUnion team you worked with? (Select all that apply)

Proactive & Highly Responsive Knowledgeable, Factual & Evidenced Disciplined & Thorough Peer Review Timely Delivery against Board / Audit Deadlines Personable, Considerate & Professional

Section 4: Open Feedback & Insights

Help us refine our valuation methodologies, market intelligence, and reporting formats.

What did you like most about working with AssetsUnion?

What area of our service, portal, or reporting would you most like to see improved?

Any additional comments or general suggestions?

Section 5: Follow-up & Consent

Please confirm how you would like us to handle your feedback.

Would you like a senior partner or department head to follow up with you directly?

Yes — Please contact me to discuss my feedback. No — My feedback is for internal quality review only.

Consent for Quality & Testimonial Use

I consent to AssetsUnion using my qualitative feedback anonymously in internal quality reviews or published client testimonials in accordance with our Privacy Policy.